Fold Refund Policy

Last updated: 18 September 2026

Fold Pro is a subscription for the Fold Mac app, at $5.99 a month or $49.99 a year. Checkout and billing are handled by Polar, our merchant of record, so your receipt and any refund come from Polar.

Try it first

From the next version of Fold, every new install includes a 14-day trial of Fold Pro. You don't need a card for it, and the trial never turns into a paid subscription by itself. A subscription starts only when you pay. Sharing collections as links needs a subscription, even during the trial, because shared collections are hosted online.

14 days on your first payment

If Fold Pro isn't right for you, email support@getfold.design within 14 days of your first payment and we'll refund that payment in full. You don't have to give a reason. Please write from the email address you used at checkout, or include your order number, so we can find your order.

Renewals

Monthly and annual renewals aren't refundable, except where the law where you live requires it. To stop the next renewal, cancel before it's due (see below).

What happens after a refund

When we refund a payment, we also cancel the subscription, so it won't renew. Fold then goes back to the Free plan on your Mac. Nothing in your library is deleted: everything you saved stays on your Mac.

Cancelling

You can cancel anytime in Polar's customer portal. Sign in there with the email address you used at checkout. After you cancel, Pro stays on until the end of the period you've already paid for, and you won't be charged again.

Your rights

This policy doesn't take away any rights you have under consumer law where you live.

Contact

Questions about a payment or a refund? Email support@getfold.design. We aim to reply within two business days.